At FCM99, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our platform, which operates as a trusted online casino Malaysia and a premier destination for online slots Malaysia. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
When you sign up and play on FCM99, we collect certain personal information to provide you with a smooth gaming experience. The types of information we collect include:
1.1 Personal Details: This may include your name, email address, phone number, and payment details for processing transactions.
1.2 Account Information: This includes your FCM99 login credentials and gaming preferences.
1.3 Transaction History: We collect records of your deposits, withdrawals, and bonuses related to your online casino Malaysia account.
1.4 Device Information: We gather data on the device you use to access FCM99, such as your IP address, browser type, and operating system.
2. How We Use Your Information
The information we collect is used to enhance your experience on FCM99 and ensure that we comply with regulatory requirements. Here’s how we use your data:
2.1 Account Management: To create and maintain your FCM99 account, ensuring you have a personalized experience while enjoying online slots Malaysia.
2.2 Transactions and Bonuses: To process your deposits and withdrawals, as well as to offer targeted bonuses and promotions to enhance your gaming experience.
2.3 Customer Support: To respond to your inquiries and resolve any issues related to your account and gameplay at FCM99.
2.4 Security and Fraud Prevention: To protect your account from unauthorized access and to ensure fair play within the platform.
3. Sharing Your Information
At FCM99, we are committed to keeping your data confidential. However, there are specific circumstances where we may share your information:
3.1 Legal Requirements: We may share your information if required by law, or to comply with legal processes or government requests.
3.2 Service Providers: We work with third-party service providers who assist with payment processing and customer support. These providers are only granted access to the data necessary to perform their tasks.
3.3 Marketing and Promotions: As a part of our FCM99 promotions, we may use your data to send you marketing materials. However, you can opt-out at any time if you do not wish to receive such communications.
4. Data Security
We understand the importance of keeping your personal information secure. FCM99 employs industry-standard security measures to protect your data, including encryption protocols and secure payment gateways. We also perform regular audits to detect any potential vulnerabilities and ensure the safety of your online slots Malaysia experience.
5. Cookies and Tracking Technologies
To enhance your experience and provide personalized services, FCM99 uses cookies and other tracking technologies. These technologies help us track your activity on the platform, improve user experience, and deliver targeted promotions based on your gaming preferences.
5.1 Cookies: Small files stored on your device that remember your preferences and actions while interacting with FCM99.
5.2 Tracking Technologies: These technologies help us analyze user behavior and improve our services.
By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings at any time.
6. Your Rights
As a user of FCM99, you have several rights regarding your personal data:
6.1 Access and Rectification: You can request access to the information we have about you and make corrections if necessary.
6.2 Data Deletion: You have the right to request the deletion of your personal data, subject to certain conditions, such as outstanding balances or regulatory obligations.
6.3 Opt-Out: If you no longer wish to receive marketing communications from FCM99, you can opt-out at any time.
7. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you choose to close your FCM99 account, your data will be retained in accordance with legal requirements.
8. Changes to This Privacy Policy
FCM99 reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you through your registered email address if the changes are significant. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights concerning your personal data, please feel free to reach out to our support team.
9.1 Live Chat: Available on our website 24/7 for any queries related to FCM99.
9.2 Telegram: Join our Telegram group for instant updates and assistance.
9.3 FAQ Page: Find answers regarding your questions on our FAQs page.
FCM99 is committed to safeguarding your privacy and providing you with a secure, transparent gaming experience. We strive to ensure that your personal information is handled responsibly and with the utmost care.